Privacy Policy
How we protect and manage your personal information
Last updated: January 15, 2025
Introduction and Scope
dioneraviloxe operates as a comprehensive financial education platform, serving individuals across the United Kingdom who seek to develop their understanding of financial analysis fundamentals. This privacy policy explains how we collect, use, store, and protect your personal data when you visit our website, engage with our educational content, or communicate with our team.
We take your privacy seriously and are committed to transparency about our data practices. This policy covers all interactions with our platform, including website browsing, course enrollment inquiries, newsletter subscriptions, and any correspondence with our educational consultants.
Important: By using our website or services, you acknowledge that you have read and understood this privacy policy and consent to our data processing practices as described herein.
Information We Collect
We collect various types of information to provide you with relevant educational content and improve your learning experience. Our data collection is purposeful and limited to what's necessary for delivering our financial education services effectively.
Personal Information
When you contact us or express interest in our courses, we collect your name, email address, phone number, and any specific questions or learning objectives you share with us. We also collect your location information to ensure our courses align with UK financial regulations and practices.
Technical Data
Our website automatically collects technical information including your IP address, browser type, operating system, referring website, pages visited, and time spent on our site. This data helps us understand how visitors interact with our educational content.
Educational Preferences
We track which financial topics interest you most, which resources you download, and what type of learning approach suits your needs. This information helps us recommend relevant courses and customize your educational journey.
Communication Records
We maintain records of all communications between you and our team, including emails, phone conversations, and any feedback you provide about our educational content or services. These records help us provide consistent, personalized support.
How We Use Your Information
Your personal information serves several important purposes in delivering quality financial education. We use your data to match you with appropriate learning resources, schedule consultations at convenient times, and ensure our course recommendations align with your specific learning goals and current knowledge level.
Additionally, we analyze website usage patterns to identify which educational topics generate the most interest and where students encounter difficulties. This analysis helps us continuously improve our course materials and develop new content that addresses common questions about financial analysis fundamentals.
We may also use your contact information to send periodic updates about new courses, changes to existing programs, or important developments in UK financial regulations that might affect your learning. You can opt out of these communications at any time by contacting us directly.
Data Sharing and Third Parties
We maintain strict control over your personal information and do not sell or rent your data to third parties for marketing purposes. However, we work with carefully selected service providers who help us deliver our educational services effectively while maintaining the same high standards of data protection.
Our website hosting provider, email service provider, and analytics tools may process your data as part of their services to us. These companies are bound by contractual obligations to protect your information and use it only for the specific purposes we authorize. We regularly review these partnerships to ensure they meet our privacy standards.
In rare circumstances, we may need to share information with legal authorities if required by law or to protect our legitimate business interests. We would make every effort to notify affected individuals unless legally prohibited from doing so.
Your Rights and Choices
Under UK data protection laws, you have several important rights regarding your personal information. We've designed straightforward processes to help you exercise these rights whenever needed.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard encryption for data transmission and storage, with regular security audits to identify and address potential vulnerabilities.
Access to your personal information is strictly limited to authorized team members who need it to provide educational services. All staff receive regular training on data protection principles and are bound by confidentiality agreements that extend beyond their employment with us.
Despite our best efforts, no online system is completely secure. If we become aware of any security breach affecting your personal information, we'll notify you promptly and take immediate action to minimize any potential impact. We also recommend that you use strong, unique passwords and keep your account information confidential.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. Different types of information are kept for varying periods based on their purpose and legal requirements.
Data Type | Retention Period | Reason |
---|---|---|
Course inquiry information | 2 years from last contact | To maintain continuity if you return for future courses |
Website analytics data | 26 months | To understand long-term usage trends and improve services |
Email communications | 3 years from last interaction | To provide context for future consultations and support |
Technical logs and security data | 12 months | For security monitoring and system troubleshooting |
Financial records and transactions | 7 years | Legal requirement for business financial records |
When data reaches the end of its retention period, we securely delete it from our systems using methods that prevent recovery. You can request earlier deletion of your information by contacting us, subject to any legal obligations that require us to retain certain records.
International Data Transfers
While we primarily process your data within the United Kingdom, some of our service providers may transfer your information to countries outside the UK and European Economic Area. When this occurs, we ensure appropriate safeguards are in place to protect your data according to UK standards.
These safeguards include using providers that participate in recognized international frameworks for data protection or implementing specific contractual clauses that require the same level of protection you would receive in the UK. We regularly review these arrangements to ensure they continue to meet our high standards.
Cookies and Website Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors use our educational resources. Essential cookies are necessary for basic website functionality, while optional cookies help us analyze usage patterns and improve our services.
You can control cookie settings through your browser preferences, though disabling certain cookies might limit some website features. We don't use cookies to track you across other websites or for advertising purposes – our focus remains on improving your educational experience with us.
Changes to This Policy
We periodically review and update this privacy policy to reflect changes in our services, technology, or legal requirements. When we make significant changes that affect how we use your personal information, we'll notify you by email or through a prominent notice on our website.
Minor updates, such as clarifying existing practices or updating contact information, may be made without individual notification. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your data rights, we're here to help.
Address: 14 Rugby Cl, Newcastle-under-Lyme, Newcastle ST5 3JN, United Kingdom Phone: +447788957554 Email: info@dioneraviloxe.comWe aim to respond to all privacy-related inquiries within 48 hours and will work with you to address any concerns about how your personal information is handled.